We hope that in the unlikely and unfortunate event that you have a claim the real benefit of choosing Horizon will become very clear.
When reporting a claim or to use one of the additional helpline services, please refer to the contact details below. When reporting a claim, please also refer to the section of the policy ‘How to make a claim’.
For your protection and to help monitor service standards, calls will be recorded (unless stated otherwise). Neither Horizon (UW) Ltd nor ARAG plc can accept responsibility if the helpline services are unavailable for reasons they cannot control.
- Dedicated High Net Worth claims handlers
- No claim forms
- Same day payments when a claim has been settled
- Cash settlement on request
- Ease of validation
- Very much a “can do” attitude by our claims team